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1

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ISO 9000 Quality System Assessment Handbook David Hoyle

by Hoyle
Published 1996

2

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ISO 9000 a manager's guide Tim D. Alcock

by Alcock
Published 1995

3

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Total quality organisation balance & harmony for excellence Dr. Thomas J. Barry

by Barry
Published 1997

4

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Quality without tears Philip B. Crosby

by Crosby
Published 1984

5

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The ISO 9000 implementation manual ten steps to ISO 9000 registration Greg Hutchin

by Hutchins
Published 1994

6

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ISO 9000 in construction Lam Siew Wah, Low Chin Min, Teng Wye Ann

by Lam Siew Wah
Published 1994

7

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The quality system development handbook with ISO 9002 P.S. Wilton

by Wilton
Published 1994

8

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Quality of service making it really work Bo Edvardsson, Bertil Thomasson and John Ovretveit

by Edvardsson
Published 1994

9

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Quality & productivity creating a difference in modern industry and corporations edited by Syed Othman Alhabshi & Nik Mustapha Nik Hassan; coordination editor Sarina Othman

Published 1995

10

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Putting total quality management to work what TQM means, how to use it & how to sustain it over the long run Marshall Sashkin & Kenneth J. Kiser

by Sashkin
Published 1993

11

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ISO 9000 Quality Systems Handbook David Hoyle

by Hoyle
Published 1994